Terms of business

    Insurances

  1. The provision of a Performance Bond cover is not included.
  2. Our Professional Indemnity cover is £ 2 million.
  3. Our Public Liability cover (Including product liability) is £5 million.
  4. Our Employers liability cover is £10 million.
  5. Total Liquidated and Ascertained Damages are not applicable unless otherwise agreed in writing by Brass Age Ltd. Brass Age Ltd can not be held responsible for delays beyond our control or delays that are caused by the Main Contractor or other subcontractors.

    6. Access & Attendances

  6. Unless otherwise stated our quote does not allow for access equipment or scaffolding where required.
  7. Temporary edge protection, access scaffolding and access equipment is the responsibility of the client. Where scaffolding interferes with the position of the balustrading it is the responsibility of the client or main contractor to re –position this.
  8. Readily accessible electricity power points are to be provided by the client for installation works. Other site attendances are to be discussed and agreed on at the time of placing the order.

    9. Design

  9. This quotation is based on drawings submitted to Brass Age Ltd, and may be subject to confirmation following a site survey.
  10. Where drawings are submitted to the client for approval and signed approval is not returned within 7 days, it is assumed that the drawings are acceptable and that manufacture can commence, unless specifically arranged with Brass Age Ltd in writing.
  11. It is the client’s responsibility to ensure that local building regulations and special requirements are complied with. Where the specifications appear to indicate part compliance, consideration should be given to the suitability of any non-complying details.
  12. Where Brass Age Ltd undertakes work on a Sub-contract basis, it is the sole responsibility of the Main Contractor to ensure that all Brass Age Ltd drawings, specifications, designs, materials and finishes, etc., are approved by their client.

    13. Delivery

  13. Delivery and inspection: - All goods should be inspected on receipt of order. Any claims should be made in writing within 24 hours.
  14. Whilst every effort will be made to satisfy the client’s project completion date, delivery dates are made without obligation. The client accepts they will have no claims against Brass Age Ltd for failure to deliver goods by any specified date and that late delivery will not provide grounds for cancellation of any order for goods specially obtained for their order.

    15. The Site

  15. It is the client’s responsibility to notify Brass Age Ltd of any site changes after the site survey has taken place.
  16. We accept no responsibility for the integrity of any substrate. Surfaces to be fixed to should be firm and sound. Reinforcement, noggins, etc., may be required to achieve suitable fixings. Concrete should be minimum 30 N/mm2.
  17. Brass Age Ltd does not accept responsibility for any issues relating to waterproofing. It is the sole responsibility of the main contractor/client to ensure that adequate waterproofing measures are taken subsequent to our installation. This includes making good where waterproof membrane may have been disturbed by drilling.
  18. On completion of a balustrade or handrail the surfaces will be wrapped with a protective wrapping. If additional heavy duty protection is required, this is to be provided by the client as Brass Age Ltd do not take responsibility for any damage caused by other trades.
  19. The client is responsible to ensure that the installation area is closed off to anyone other than the Brass Age Ltd installation team for the duration of the installation.
  20. Unless stated otherwise we have not allowed for any core drilling of any pockets. Our standard fixing method is to bolt the base plates to the concrete or steel surfaces.
  21. Whilst every care will be taken by our operatives during installation procedures, Brass Age Ltd cannot accept responsibilities for costs relating to remedial work to decorated surfaces, or for costs relating to damage to floor tiles, concealed water pipes, or electric cables as a result of drilling operations.

    22. Quotation

  22. This quotation will remain open for a period of three months from the date of our quotation. Thereafter, our offer is subject to confirmation, and we reserve the right to amend or withdraw our quotation.
  23. We reserve the right to review our rates in the event of quantities varying from those on which our quotation has been based.
  24. Payment terms: - New customers will be on a Pro-forma basis initially. Unless otherwise stated in the quotation, our terms are strictly payable within 30 days from the date of the invoice.
  25. We reserve the right to charge interest at 10% per month on overdue accounts.
  26. All goods and materials supplied by us shall remain our property (notwithstanding that such goods and materials may have been delivered to the site and / or have been incorporated in the works) until we have received payment in full for all sums due by you to us. Until the transfer of title we shall be entitled to recover our goods or materials at any time and you are hereby deemed to have given us any such approval, as we shall require, to enter any site in order to recover the same.
  27. Variations: - Any variations to orders must be made in writing. Additional costs may be applied depending on the variations and the current progress of the order at that time.
  28. Cancellation: - Any cancellation of orders must be made in writing. Charges will be applied for any work undertaken, or any special materials procured for that order and for any other costs or expenses incurred up to the date of cancellation.
  29. Acceptance of this quotation implies acceptance of our Conditions of Sale, which shall remain binding unless otherwise agreed to in writing by us.
  30. All supply and fix prices are for working in normal working hours, unless stated otherwise. Night and weekend work will be subject to a surcharge.